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Item Misdelivered - Seller Won’t Refund
My item was misdelivered (delivered to the wrong address). I contacted the seller and let them know. I also provided proof (documentation from USPS explaining the item was delivered to the wrong address. Seller does not want to refund and asked EBAY to step in. EBAY decided that since the tracking shows it was “delivered to the right address†they can’t offer a refund. I appealed and also provided the proof of misdelivery documentation from USPS to EBAY. I am extremely frustrated and disappointed with this process.
What is the next step I can take besides disputing with bank if EBAY doesn’t resolve this issue?
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