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Item I purchased hasn’t shipped yet.
I bought an item from this seller and it’s been a week already and hasnt shipped my item. He has messages turned off so there’s no way I can contact him. What should I do next. ? Should I wait longer ?
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comics-scifi-collectibles
Mentor2 years ago@freddy62680 Sorry that the seller is not allowing communication, this might be because the item is supposed to go to the Authentication center. ( we can't see what you bought) eBay turns off communication for items going to the Authentication center to prevent fraud.
Sellers can have handling times of 0 to 40 days. Never expect and item sooner than the last estimated delivery date stated in your purchase history.
If your package is late arriving this is what you do:
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701