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Item hasnt shipped
An item I bought 7 days ago still has not shipped. I was assured it would ship before today (5-28-2026) and come today it still has not shipped
3 comments
comics-scifi-collectibles
Mentor4 months ago@zachalowe
Sorry your purchase didn't go smoothly. Here's how to get your money back.
Look for the last estimated delivery date in your purchase history. You can file a refund request when it is one day PAST the last estimated delivery date . If tracking shows movement I recommend waiting a week or so for postal service delays.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.
zachalowe
OP4 months agoThey haven't even provided a tracking number because the item hasn't even shipped.
comics-scifi-collectibles
Mentor4 months ago@zachalowe. I understand. Your only option is to file the not received refund request case when it's late arriving.
Sorry I didn't remove the mention of tracking. I use many different macros that I make personally to help explain how to handle buying and selling issues. This way I'm able to help more people.