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Item hasn't arrived, tracking shows as delivered
How can I contact ebay, to talk with a real person about my issue ? Seems like I'm screwed, My order show as delivered but it wasn't in my mailbox and usps don't give a **bleep**, I just talked with them and they say contact ebay.
1 comment
disneyshopper
Mentor2 years agoThe bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
Take the tracking down to the carrier and have them check their GPS coordinates to see exactly where the package was delivered. If not to your address, the carrier should try and retrieve the package. Then you upload a copy of that letterhead into an appeal, to get your money back.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039
If it was to your address, the package may have been stolen. Contact the police department as well as your homeowners insurance.