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ITEM HASN'T ARRIVED
IS 30 DAYS PAST DELIVERY DATE HOW LONG I HAVE TO WAIT FOR A REFUND?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
IS 30 DAYS PAST DELIVERY DATE HOW LONG I HAVE TO WAIT FOR A REFUND?
ricadk-87
OP5 months agoI filed a request and tomorrow ebay said take action. The last tracking update was on the 4th. Seller is aware
eburtonlab
Mentor5 months ago@ricadk-87
You have up to thirty days from the last estimated delivery date to file an "item not received" case with eBay. If you have filed such a case in time, you have up to twenty-one business days to ask eBay to step in and force a refund if the seller cannot provide tracking that shows delivery or if the seller does not refund voluntarily within three business days.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7