Item hasn't arrived

Question

I haven't had any tracking updates since March 26 it is now April 10 and I'm stuck here with no item and I don't want to be out of the money that I paid.

comics-scifi-collectibles · Answer

@bee-94

Sorry your purchase didn't go smoothly. Here's how to get your money back.

Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late. If tracking shows movement I recommend waiting a week or so for postal service delays.

You have 30 days from the last estimated delivery date to file a refund request on eBay.

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.