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Item hasn’t arrived. Seller won’t respond. What to do?
Order placed May 5th. No Money back guarantee. I opened the case with eBay but the seller is still not responding. I out of $400.00. What do I do? eBay is responsible for their sellers on their app. They don’t give me anymore options like customer service number or anything else.
5 comments
rfmtm
Mentor3 years agoWhat is the current status of your case? Go check in the Resolution Center.
Did you go back to the case and ask ebay to step in? If the case is still open do it now.
lady_madonna
Mentor3 years ago@donmisquitta
If your Ebay Refund Request has been closed, you can file a dispute through Paypal or contact your credit card company.
donmisquitta
OP3 years agoCurrently the case is open with EBay, but there is no such thing on the page where it tells me to let eBay step in. The case is still open and eBay is saying that they have notified seller and the seller should respond. It’s been 3 weeks now and there is no response from seller. I have diluted the charge with my Credit Card company for now. Never ever buying on eBay again.
donmisquitta
OP3 years ago here is the screenshot
disneyshopper
Mentor3 years agoIf you filed a dispute with your credit card company, ebay will no longer help you.