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Item has not arrived but ebay suggests the item has shipped.
Item has not arrived but ebay suggests the item has shipped. I contacted the freight company and the freight company does not have me in their system. The item was not shipped.
Order date:Jul 06, 2023
Order total:US $1,377.98 paid.
Order number:15-10258-19592
What are my options?
1 comment
disneyshopper
Mentor3 years agoGo to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an
Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.