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Item description not correct
This must be common question in this forum but I bought a used violin from a seller who did not specify about a crack on the violin. I did make sure that item does not have any issues before makin purchase and that time also seller never disclosed about it. I will return the item but I paid for shipping and now I have to pay for return as well which is unnecessary burden on me. Is t there a way where if seller did not provide correct info then they have to bear these charges ?
1 comment
eburtonlab
Mentor2 years agoIf a buyer files an "item not as described" case with eBay, the seller is responsible to provide a prepaid label or pay for return shipping.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0
If the seller does not cooperate, the buyer can ask eBay to step in after three business days to force a refund.