Item description differs from what was sent
Ordered speakers for truck, descriptions says (4) MTX Thunder 6x8. Seller only sent me one box of (2) speakers. Raised the price on the rest they have, and then says they will only offer me a discount on the others, that I feel I am owed.
1 comment
comics-scifi-collectibles
Mentor2 years ago@zizzer08 Sorry your item is not as described. You need to return the 2 speakers for a full refund so don't install them.
The eBay Money Back Guarantee over rules the sellers return policy. You have 30 days from the date of delivery to file a not as described return request.
Here's what you need to do:
Open a return with the reason missing parts or pieces.
Select the return item button on this page:
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=
4 business days after filing the return request if the seller has not provided a return shipping label or a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
Let me know if you need to return an item to another country as there are additional steps required. The seller pays return shipping for an item that is not as described no matter where they are located.