Item delivered to wrong address in different country
I was wondering if anyone has dealt with a similar situation. I ordered a coat from a seller in Japan on the 10th of July. The seller shipped it out and everything was going smoothly until it reached the US. The package sat “Inbound Out of Customs” for over 10 days, before it was completely rerouted back to Japan. I figured that once it reached Japan it would be sent back to the US and continue on its way, but they delivered it? I’m not sure where they delivered it to, the USPS and EBay tracking just say it was delivered to Japan. I tried contacting the seller and they have not gotten back to me, and when I opened a case with EBay, they told me my package has been delivered and to just wait until the 11th to contact them again. They seller stops taking returns after the 14th, and I’m worried that if I wait until the 11th I will not be able to receive my money back or get the package.