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ITEM DELIVERED
ITEM RECEIVED BY BUYER AS PER EBAY EMAIL. EBAY DOES NOT RECOGNIZE THAT IT WAS DELIVERED. FUNDS NOT RELEASED. WHAT IS THE FIX PROCEDURE? THANKS ROB
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jacbarcollectibles
Mentor4 months agoBest thing to do is to go to the carriers website and check the tracking there. If it shows delivery then you can contact eBay customer service and ask them to manually check the tracking to prove delivery.
You can contact customer service using this link and ask for a call back: eBay Customer Service Customer service is open from 5am to 9pm Pacific Time. Unfortunately you will still need to answer the AI bot questions in order to get help. eBay removed our way to get around the questions so you may need to ask for “Agent” several times before the system gets the message and lets you ask for the call back. Please be aware that there are several things that can prevent you from receiving the return call. Some phone service providers have spam filters that will block eBay calls. Also, this can happen if you are using a VOIP phone number from your Internet provider.