Shipped glass item that arrived broken, even though it was packed securely with double layers of bubble wrap and shipping peanuts. Fragile and glass marked on box. Immediately issued a full refund to buyer, who then left negative feedback with one word. â€œBrokenâ€. Can I get the negative feedback removed?

Item damaged during shipping and immediately issued full refund, but buyer left negative feedback? | Ask a Mentor

Item damaged during shipping and immediately issued full refund, but buyer left negative feedback? | Ask a Mentor | eBay Community