Go to your Purchase History, find the item, and under “More actions†click on “Return item†and select the reason for the return. (defective/damaged)
The seller will have 3 days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 days after you filed the Request and ask Ebay to step in.
lady_madonna
Mentor3 years ago@creativefoods