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Item Arrived Damaged - Return Window Closed
Hello, I have received poster that arrived damaged due to poor handling by the shipping network. The window for a return / refund has since closed. What is the next step to be compensated? I have contacted seller who is very understanding and helpful, they suggest opening a case but as the window for a refund is now closed I keep going in circles...
Thank you for your assistance in advance!
Regards,
Stu
2 comments
lady_madonna
Mentor1 year ago@stropoll0
You had 30 days from the date of delivery to file a Return Request.
If you can no longer file a Return Request, you can contact the funding source you used to pay for the item.
stropoll0
OP1 year agoThank you for your help, much appreciated.
I will follow up now.