There has been an issue with an item I am trying to sell. As I have been unable to ship do to a Shipping Label issue that I am trying to resolve. The Customer is now asking for a refund of $120.00. The Customer paid $128.53. The balance of the Customer's payment sitting in my eBay account is $102.57. On the request for refund it is showing "Refund amount you owe $102.57". If I agree to the refund of $120.00, where does the difference of the $8.53 taxes and $17.43 e...

Issuing a Refund via a Cancellation per Customer's Request | Ask a Mentor

Issuing a Refund via a Cancellation per Customer's Request | Ask a Mentor | eBay Community