Issue with “Shipping Policy”

Question

I am trying to list an item and it will not allow me to select “Shipping Policy” or “Return Policy” and I don’t know why. I have sold hundreds of items and never had this problem before.
I am getting an error message once I click on “List Item”, that states “Looks like something is missing or invalid. Please fix any issues and try again.” And it says it is “Shipping policy, Return policy”. When I scroll to that section everything is grayed out and I cannot change or add info.

lisa5768 · Answer

@rippin_waxx You may have been Opted-In to Business Policies. You can Opt-Out, it is in tiny writing on the upper right. https://www.bizpolicy.ebay.com/businesspolicy/manage