Issue with Seller No Return Label and Counterfeit Item

Question

Hello,I am having a problem with a seller. The seller is not providing a return label and keeps avoiding the issue.Also, many buyers have reported that this item is fake (counterfeit). I am very concerned about this situation.I would like to request your help. Please step in and help me get a return label and a full refund.Thank you for your support.Best regards,

eburtonlab · Answer

@sonycoys

If you receive an item that does not match the description, file a "not as described" return within thirty days and return the item at the seller's expense. The process is automated; if the seller does not cooperate at any point, ask eBay to step in after three business days.

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041