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Issue with Seller Cancelling After Auction Won and Paid
Hello eBay Customer Support,
I recently won an auction on eBay, completed the payment successfully, but afterwards the seller cancelled the transaction.
The seller cancelled the sale after I had already paid. I would like to know what actions I can take in this situatio
What steps should I follow to resolve this case quickly?
Thank you very much for your help.
Best regards,
1 comment
wooden_flower
Mentor11 months ago@javnebred-0
You can't force someone to sell something, but you can report him for lying about the reason for the cancellation.
On this page select violated policy - https://www.ebay.com/help/action?topicid=4022 then select doesn't want to complete transaction. In the box write 'seller lied and said buyer requested cancellation (or problem with buyer’s address, if that is the reason he used) to avoid a defect for a seller cancelled transaction'.