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Is this Fraud from a seller on ebay?
Summary: arim777 reported receiving multiple shipments of low-cost items from a known retailer, addressed to an unfamiliar name, and later received a suspicious email from an eBay seller. eastlaneave suggested steps like messaging the seller to stop contact and reporting the issue to eBay. arim777 expressed frustration and distrust towards eBay, alleging inadequate customer protection and decided to close their eBay account. They mentioned that a security department identified the situation as a 'Brushing Attack,' and appreciated support from the retailer while taking steps to secure their personal information.
Over the last week I have rec'd 4 shipments with very small low cost items in them. i In HD boxes with HD labels as sender addressed to my home address and a name I don't know "Kristin Jarvis" I never did these HD orders. Today I received an email from a Ebay seller , this is what the email said:
You have a new message
Dear Godly Mind Christian,
Your order is on its way. The UPS tracking numbers are: 1Z691WA10347584684 and 1Z691WA10347623391.
Please verify that the package matches the tracking numbers. There is no need to worry about any other details.
If you notice the recipient's name listed as "Kristen Jarvis,"
please do not be concerned; simply accept the delivery as usual. This is the person handling your warranty claim.
If you encounter any issues with the order, please message me immediately. I will resolve the matter quickly. Due to the time difference, my response might be slightly delayed, but I will certainly reply within 8 working hours. Thank you very much!
Reply
eastlaneave
Mentor1 month ago@arim777
Please discard or donate the items
Here are some steps to take
1) Advise the seller through eBay messages to stop contacting you.
2) If they have called, block the number on your phone
3) Add the seller to your Block list so that they cannot message you.
add the user name here:
https://www.ebay.com/bmgt/BuyerBlock
4) Report each alarming eBay message using the 3 dots in the upper right of the messaging
5) If possible, report the seller using https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022
Suspicious seller activity
Seller sent strange messages
If this option doesn't work, then, if you wish, you can
5) Report the seller using eBay's social media customer service to get assistance
- https://www.instagram.com/ebay/
Just sent a private message to the page explaining what happened.
Reply back and let me know if you need more help.
arim777
OP1 month agoThank you for taking the time to respond.
I am going to close my ebay account because I can't depend upon ebay to maintain any sense of security. I have always heard that ebay is much more concerned about its sellers than its buyers. Now that we have opened an ebay acct. for the first time, I now know how true that is.
Since the fake shipments came from Home Depot in Home Depot boxes, I contacted Home Depot and their security dept. said this a Brushing Attack. The eBay seller (scammer) has our personal info now and the last email sent from the scammer ebay seller using "Kristen Jarvis" sent to our delivery address, wants us to respond that we received the order. This brushing scam use to be just about a seller boosting fake reviews to increase sales but it has grown to be a much worse problem with identity theft. I cannot trust eBay for our security. eBay says it monitors emails/communication between buyers and sellers but that is not true. Nothing happened when the email from the scammer came telling me to disregard the name "Kristen Jarvis" on our delivery package. I was left on my own to figure out what to do. Every attempt I made to send a report (twice) to ebay came back as "Error Try back Later." When it comes to buying on eBay,, it truly is "BUYER BEWARE". Thank God for Home Depot who came to my aid. I have frozen our credit bureau files and am currently taking the steps the Fraud Dept. at Home Depot recommended. They also provided wonderful links to read about this scam... WHAT DID EBAY DO FOR ME???? NOTHING!!! Zero ZIP!!!!!
eastlaneave
Mentor1 month ago@arim777
I'm sorry that happened.
Yes, it's a brushing scam
These steps are what you need to get eBay to review the situation.
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3) Add the seller to your Block list so that they cannot message you.
add the user name here:
https://www.ebay.com/bmgt/BuyerBlock
4) Report each alarming eBay message using the 3 dots in the upper right of the messaging
5) If possible, report the seller using https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022
Suspicious seller activity
Seller sent strange messages
If this option doesn't work, then, if you wish, you can
5) Report the seller using eBay's social media customer service to get assistance
- https://www.instagram.com/ebay/
Just sent a private message to the page explaining what happened.
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