is this a scam?

Question

I ordered a phone charger and got this email from the seller. who do I contact at ebay about this potential scam?
Congratulations! Youâ€™ve been selected as one of our lucky customers, and as a token of our appreciation, weâ€™re offering your purchase completely free of charge!

comics-scifi-collectibles · Answer

@fiddlehed Don't click on any link in the message. If the seller doesn't ship then you file a not received refund request when it is at least one day past the last estimated delivery date.

Here's how to contact eBay general customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST