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    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    is there any way to talk with an ebay person. We should be able to talk to someone
                     

    How do we contact an ebay person.  Been doing this 20 years.  Did they just get rid of it?

    ammo46170
    ammo46170
    10247View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor1 year ago
    1932View listings

    @ammo46170  If this is about the feedback you need to use the Feedback Removal tool.

     

    https://www.ebay.com/sellerhelp/feedback  Look for something like "outside of my control"  and say Tracking shows delivery to the buyers address provided at checkout.

     

    Here's how to contact eBay general customer service but they are going to direct you to the AI link I shared:

    eBay agents are working from home so you have to request a call back or live chat.

    1. CLICK THIS LINK:
    https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

    2. Request a call back

    3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

    https://x.com/askebay

    https://www.facebook.com/ebay

    https://www.instagram.com/ebayforsellers/

                                           
                                                                                     
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