Is there any way to speak to an Ebay human?
I’ve been getting Bot runaround for 3 days unable to simply get a number to call; or confirm that i am in a cue to receive a call back. The poorly designed Bots just keep asking for more information in an endless loop. May force me and others to finally give up and sell on other platforms if it’s impossible to speak to a human.
1 comment
eastlaneave
Mentor9 months ago@llkuljd
You can ask questions right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
You can also use eBay's social media customer service to get assistance
- https://www.facebook.com/ebay
- https://www.instagram.com/ebayforsellers/
Just sent a private message to the page explaining what happened.