Is there any way to file an appeal?

Question

As a seller,how to file an appeal when you don't receive a return but the buyer has initiated a refund request and successfully received a refund?

disneyshopper · Answer

Did you refuse accepting the returns request? If so, and the buyer Asked ebay to step in, and ebay refunds the buyer, the buyer is not required to return the item.

penguins_dont_fly · Answer

@meistore09

If a seller refunds before delivery of the return, the buyer is not required to physically return the item.

You should always wait until you have received the return to refund, unless you don't want it back.