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is there any help to explain what to do when item is sold to fit a vehicle, I pay, wait, receive and
can ebay actually talk to a customer?
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Discussions in this board are limited to the original poster and Community Mentors
can ebay actually talk to a customer?
eburtonlab
Mentor2 years agoWhat is your question?
If an item does not match the description, or does not fit the vehicle it is advertised to fit, you should be able to file a "not as described" return to return the item at the seller's expense for a refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0
Do not use the "does not fit" choice -- that is intended for clothing, and would constitute a "remorse" return, where the seller may not necessarily be obligated to pay for or accept the return. Use instead "does not match description" or "not as described".