is there an easy way to talk to a person w/eBay?

Question

Usually, after about 30 minutes or so I can manage to get to the chat window with AI. Sometimes I can spend another 20 more minutes to get the AI to give me a choice to receive a call.

This is another one of those times. NEED TO TALK TO SOMEONE THAT WILL UNDERSTAND.

Dale

eburtonlab · Answer

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid