Is there a phone number for ebay customer service

Question

I need to help a friend remove false non paid strikes as a buyer

lady_madonna · Answer

@pstone0011

Provide this information to your friend:

You can appeal an unpaid cancellation if:

You have proof of payment
Your account was taken over
There was an eBay system issue or bug
You had a family emergency
This was your first unpaid cancellation
You can prove that the seller agreed to a later payment date in messages
The feedback the seller left for you proves you paid
The seller was suspended
The seller changed the terms of the sale after you committed to buy or won an auction
You were unable to contact the seller to arrange local pickup or to combine shipping
There were mitigating circumstances outside of your control, such as a natural disaster

Ebay will accept the following forms of proof:

eBay messages between you and the seller showing the item was paid for
A copy of your payment confirmation email or statement from your payment provider (such as your credit card or PayPal)
Positive feedback the seller left for you about the transaction
An eBay message from the seller saying you didn't have to go through with the sale

Contact Ebay to start an appeal (click on the link)

eburtonlab · Answer

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid