is there a number I can call for ebay support?
I have returned an item, but the system won't let me enter the return information.
The seller received the item yesterday and my screen still shows the item as not shipped.
There are other issues with return documentation.
I really need to talk to ebay support and their calls to me aren't coming through.
3 comments
guyrj33
OP9 months agoso it sounds like the real answer is
No, there is no published number you can call for eBay support.
wooden_flower
Mentor9 months ago@guyrj33
That is correct - you have to let them call you.
wooden_flower
Mentor9 months ago@guyrj33
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST