Never mind, I now know it 's completely useless. I reported legitimate policy violations, but AI saw nothing wrong. Then I spoke w/ an actual agent. She said they would look into it ( you could see from the pics the sellers were selling decanted fragrances and not fragrances in original bottles. Policy states: Cosmetics, colognes, perfumes, and lotions must come in the original container. They were selling unmarked, plastic spray bottles and their feedback was horrendous since buyers thought they were purchasing the original bottle. They immediately were relisted. Then in retaliation I had some of my listings removed -- I do not sell anything that violates policy. Sorry I ever tried to help.
sassykzt
OP2 years agoNever mind, I now know it 's completely useless. I reported legitimate policy violations, but AI saw nothing wrong. Then I spoke w/ an actual agent. She said they would look into it ( you could see from the pics the sellers were selling decanted fragrances and not fragrances in original bottles. Policy states: Cosmetics, colognes, perfumes, and lotions must come in the original container. They were selling unmarked, plastic spray bottles and their feedback was horrendous since buyers thought they were purchasing the original bottle. They immediately were relisted. Then in retaliation I had some of my listings removed -- I do not sell anything that violates policy. Sorry I ever tried to help.