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Is it just me or has Ebay Customer Service accesibility to speak to a live Support personal has been
Hosed ? I tell you this Ai they have implemented is going to make ebay lose alot of customers including myself .
you ask for a call back it doesnt happen and if it does and you call back you will end up talking to a Ai who has no understanding that when asked what I need help with and I respond speak to a Customer service personal . only to be responded by this Dumb as Rocks Ai if you would like I can send you an email you can ue to contact ebay.com/Help .. No I respond I want to speaking to an agent and the **bleep** things response okay let me provide that info again and then hangs up is not siting to well with me .. Im seeing major problems with what they have put in place and as a Consumer all this added frustration and problems will not keep me around any longer .. Im possibly going to wait for what i have purchased to arrive and shortly after Close my account cause I surely dont feel I need to be dealing with a Broken customer service one that is looking to be non existent.
comics-scifi-collectibles
Mentor2 years ago@artsback2.
We can help with most buying and selling questions and save you time, we are experienced eBay Mentors who know eBay's policies and procedures. If you ask us your question we'd be happy to help you.
Social media is the easiest way to contact customer service
Or if you prefer>
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10
2. Click Automated chat on the left hand side of the screen. ( Trust me)
3. Type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the correct department. If the bot asks another question after you answered type AGENT again. Then you will see the option to request a call back or live chat.
If you are located outside of US or Canada then you will need to use the Chat option or Social Media
4. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/