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Is it impossible to get help on ebay anymore?
I've talked with an agent twice about removing a negative feedback for an International Shipping Program item that the buyer stated was too expensive to return. Both times the agent said they would send my issue to the correct department and the feedback would be removed within 3 days. It's been over a week now. Why is it so hard to get ebay to stand behind their policy. I'm not supposed to hear anything about a transaction using the ISP once it has shipped from the hub. I've never had an issue with an item that was shipped using ISP until now. To contact ebay is getting harder and harder. You have to jump through all these hoops with an AI assistant, then you get an agent that still can't help. Does anyone have any solution for a quick resolve?
