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Is ebay so financially unstable that they are no longer able to provide customer service??
Where is the customer service. !!!!!!
3 comments
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Discussions in this board are limited to the original poster and Community Mentors
Where is the customer service. !!!!!!
eburtonlab
Mentor1 year ago@ochoco-collectibles
eBay's customer service has not changed much in the last couple of years.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
ochoco-collectibles
OP1 year agoThank you for the help. I am unable to get past the AI (truly an oxymoron) as it provides no subject which relates to my issue. Entering an inaccurate subject (hoping to get past the AI idiot) only moves you to ebay's circular system landing you back with the same stupid AI who will not move you forward on to some actual help.
eburtonlab
Mentor1 year agoTry the direct link or the social media links during business hours.