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is customer paid shipping refundable?
buyer says pants don't fit, do i refund original shipping.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
buyer says pants don't fit, do i refund original shipping.
disneyshopper
Mentor1 year agoI looked at your sold listings, and they all offer free shipping. Therefore, if you accept the return, you would refund the amount the buyer paid. However, you also have a no returns policy, and if the buyer stated "Doesn't fit", that is a remorse reason, so you could decline the return.