Iphone 14 pro 256$ but receive 128 gb

Question

A seller should swnd 100$ back for me because she advertise a iphone 14 pro 256 gb but I receive 128gb so she tell me she send 100$ but she send by paypall but when I get tje mail

I open it says send again when I press nothing happens and in my paypall no btransaction but she keep tellme the money is in my paypall but I have nothing

lady_madonna · Answer

@1974e1974

File a Return Request.

Go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return.
The seller will have 3 days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 days after you filed the Request and ask Ebay to step in.