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I received a email from eBay about a phone that was purchased. It was a confirmation email but I haven’t ordered a phone. How do I reach someone?
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comics-scifi-collectibles
Mentor2 years ago@jwp2x-46 This sounds like a phishing email. Is the phone in your purchase history here>
https://www.ebay.com/mye/myebay/purchase
Forward the email to eBay at spoof@ebay.com
Another possibility is someone made a purchase with a guest account and typed in the wrong email address. A guest account has no access to your personal information.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back