Locked
Discussions in this board are limited to the original poster and Community Mentors
Invalid shipping address
I took the item to the post office for shipping to the buyer but was told the street address and city did not match. They wouldn't send it because it was not valid. I immediately contacted the buyer but have had no response (it's now been two days). I'm being reminded by Ebay that it's past due for shipping, but I took it to the post office on time. What should I do? Incidentally, the label I wrote out is 100% the way it appears on the buyer's page.
1 comment
rfmtm
Mentor1 year agoFirst check official address format here:
https://tools.usps.com/zip-code-lookup.htm?byaddress
If necessary cancel the transaction for an address problem, if the issue can't be resolved before you get a ding on your account for not shipping.