International shipping
I’ve gotten told from two Australians they can’t buy my product because it won’t ship even though international shipping is active. How do I fix this.
5 comments
I’ve gotten told from two Australians they can’t buy my product because it won’t ship even though international shipping is active. How do I fix this.
fashionsandbeauty4u
Mentor5 months ago@rileysportscollection
A quick glance at your active listings shows that some of them can ship to Australia via the eBay International Shipping Program (eIS).
If you could provide either a link or item number to the listing in question, we'd be happy to take a look.
rileysportscollection
OP5 months agoI appreciate you responding to my problem! My item number is : 389975576691
should be listed under topps bowman orange shai. I just had 2 people reach out to me last night about being in Australia and it tells them that me the seller needs to change the shipping to be allowed but I don’t see how it wouldn’t be already.
fashionsandbeauty4u
Mentor4 months ago@rileysportscollection
Thank you for providing more information.
The issue with this particular listing is it's an Authenticity Guarantee sale. With those listings, Buyers must be located in the United States. That restriction would apply to any of your listings with the Authenticity Guarantee check mark.
rileysportscollection
OP4 months agoThank you so much
rileysportscollection
OP4 months agoHey I appreciate the answer. When I do research online it does say the opposite of that though.