Locked
Discussions in this board are limited to the original poster and Community Mentors
international shipping
I sent a package to the Ebay international hub in Illinois. The USPS tracking number shows it arrived. An email from Ebay claims it did not. The buyer wants resolution. What to do?
3 comments
evry1nositswindy
Mentor8 months agoIt means it was delivered to the hub. From there it gets another tracking number and is sent to its final destination. THEN the buyer will receive it. Check the tracking.
comics-scifi-collectibles
Mentor8 months ago@roepaul Contact customer service on social media with USPS proof that the tracking shows delivery to the HUB. If it does then eBay is the one that refunds the buyer.
This is too complicated to try and deal with a phone agent .
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST
roepaul
OP8 months agoWonderful, thank you!