Locked
Discussions in this board are limited to the original poster and Community Mentors
International Shipping
Shipping details on my listing state free shipping in the US. How do I recover international shipping charges?
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Shipping details on my listing state free shipping in the US. How do I recover international shipping charges?
gator08041971
Mentor2 years ago@rds2641
Not sure you will be able to recover shipping charges you didn't account for.
I see your current listing has Free shipping. And if a buyer is listed as from the US, but ships to another country, it might not calculate the shipping for another country.
I just tried your listing shipping to Sweden and the calculator worked correctly, but that doesn't mean that my account being in the US and shipping to say Sweden will actually charge me the 25 dollars it quoted.
I would option into the EIS that is available, as you are then still shipping to a US center, then eBay takes over and takes care of the rest for you. They also handle most issues after they ship it, including the returns.
One final note. Having no returns doesn't mean that someone can't get a refund. The Money Back Guarantee overrides your return preference. I now do my listings that have no returns as no returns offered/requested.