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International sales and combined shipping refund
An out-of-country customer made 1 purchase and wants to make another purchase without additional shipping cost. That is fine with me, since the package would still be less than 4 oz., and I would have no increased cost for adding the 2nd item to the package. Shipping cost shows as $8.75 on the packing slip (for USPS Ground to eBay’s Illinois International shipping center.) eBay charged the customer about $22 US dollars shipping for the first item, and the desired second purchase will also charge the customer that, for a total of about $44 shipping cost. When I refund the $8.75 to apply the combined shipping savings, will eBay refund to customer the ~$22? That’s my goal. Thanks.
comics-scifi-collectibles
Mentor4 months ago@castlebooksandmore You can't combine shipping on EIS orders without doing a work around. The package will not make it through customs.
This is what I do>>>
Ask the buyer NOT to pay until all auctions are ended. Make sure you don't have auto unpaid cancelation set up for too short of a time OR add the buyer to your exemption list.
Auto Unpaid> https://www.ebay.com/Cancel/Preference/UnpaidPurchase
Exemption list> https://www.ebay.com/bmgt/ExemptBuyers
Then let your buyer know how you will combine the orders....
Cancel all of the sales as problem with buyers address.
Relist combining ALL of the items into ONE Buy It Now listing. This can only be done if the items are similar and from the same category due to customs regulations.
To save time so you don't have to take new pictures these are the steps to save a copy of the photo from the listing. First go to the listing and click on it to open the main photo. Next use the snipping tool or screen shot to save a copy of the photo. ( right click to save a copy of the image no longer works on eBay's site)
Then you can just add the saved photos to the new listing.