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International damaged item
I have an international customer that received her item broken and wants a refund. She tried to open a claim but can’t until April 20th. What can I do to help her?
2 comments
twinkling.smile
·2 years ago@imallamaco
This waiting time, did she try to open the right claim?
She needs requesting a return for an item that doesn't match the listing.
https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
imallamaco
OP2 years agoI will check and let you know. Thanks