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International buyer says the parcel was not delviered to right address in message to me.
Not sure if they got it or not, asked that as a follow up question.. but address was definitely different from what was on order info. page. Is there anyway to follow up with ebay international shipping folks? I tried the chat bot.. but it just said as long as shipped to address provided you are o.k. I have delivery and tacking info. Would just like to know if anything else needs to be done. Want to keep everyone and buyer in loop and happy!
1 comment
jonathanbrightlight
·11 months agoIf you shipped via the eBay International Shipping program, and it was delivered to eBay’s hub, it is not your responsibility anymore. I would tell the buyer to open an item not received case, and eBay will take over. You won’t even have any options to respond or refund, eBay will handle whatever needs to happen.