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I sold an item to a person in Spain after 20 days later they received it through eBay’s international shipping. The guy has texted me 100 times now saying the item doesn’t work. He keeps saying he wants a refund. I have nothing problem with that. He did sent something in to get a refund and I got a message back saying eBay international is handling it. I don’t have to do anything. Yet he keeps saying I need to close the case. I have nothing on my end to do that nor is there a number to call to speak to someone about it. Any advice?
1 comment
disneyshopper
Mentor8 months agoI would simply tell the buyer that ebay will take care of the refund since you shipped the item using the ebay International Shipping program.