inspecting

Question

i need know the reason why my Elizabeth lock did not pass inspection , because the are real and have all the Hallmark , i get all my jewelry checked before i put it on my website this is the second time something of mine didnâ€™t pass and they were wrong!!! i think someone donâ€™t know what they are doing when they are inspecting the jewelry thanks latanya

mr_lincoln · Answer

@latanyah2013

Unfortunately, this is how eBay has positioned themselves in the event an item is rejected by the Authentication service:

What if my item doesn't pass authentication, but I have evidence that confirms it's authentic?

Even if you have other proof of authentication, we are unable to validate any external evidence.

eBay Authenticity Guarantee | eBay

Using authentication and grading services | eBay