INFORM Consumer Act exception not working

Question

My home address keeps being printed on shipping labels despite filling out the inform consumer act exception. It worked for a few days then reverted. So I did it again... and it's still showing my home address.

eastlaneave · Answer

@websterjackson

Inform doesn't prevent a return address from being printed on the label, but you can adjust that so the return address is the address of your choice.

ADDRESS

There is a 'Edit' button on the lower right-hand side of the Print Shipping Label screen.

- If you don't see something like this to the right on the shipping screen, click the "Show additional shipping options" on the upper right, then look again.

Ship from

This Town OH 4xxxx-xxxx

Return to

Other City OH 4xxxx-xxxx

Click the 'Edit' underneath the addresses.

You'll be able to select the addresses you entered in to your account.

-- Return Address is what prints on the label

On the App,

Get Shipping Label

Click the > to the right of Order Details

Edit Ship From to enter the drop off zip code.

Add a separate Return To address if that applies.

-- Return Address is what prints on the label,

-- Ship From Zip prints at the very top of the label by the postage.

Set up all your addresses here

-- “Registration address” your official address,

-- "Return Address" which prints on the label, and

-- “Ship From Address” which must have the zip/postal code for the post office you use (usually the same, but not always)

https://accountsettings.ebay.com/uas/addresses