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Indigenous item with a known listed artist REMOVED
The removed an item that had bids. A known listed and entitled artist that has permission for the use of the item in art. The item in question has provenance and I stated as such. 100’s of items with walrus have sold without provenance but they removed mine and there’s no customer service anymore. No one to argue the appeal. Why did eBay completely remove the all back option? I’ve been selling since 1997?
4 comments
comics-scifi-collectibles
Mentor2 years ago@oneladyhawksperch Sorry that your item was removed but eBay doesn't allow walrus items. It's like speeding not everyone that SHOULD be caught is.
Excerpt from the section on not allowed animal items>
Here's the policy >
https://www.ebay.com/help/policies/prohibited-restricted-items/animal-products-policy?id=5046&st=3&pos=2&query=Animal%20products%20policy&intent=ivory&lucenceai=lucenceai&docId=HELP1547
oneladyhawksperch
OP2 years agoAccording to the government policy, “ Only Alaskan Natives may use walrus ivory harvested after 1972. Once carved and sold by the Alaskan Native, anyone may resell Alaskan Native art crafted from new walrus ivory.†So, eBay is now going against the government standards and doing it piecemeal! It’s very inappropriate for them to pick and choose what they enforce and what they don’t. That’s a bunch of “malarky†haha, that some get caught and some don’t.
oneladyhawksperch
OP2 years agoAlso, EBay never contacted me though I sent several requests. That’s great customer service… not!
comics-scifi-collectibles
Mentor2 years ago@oneladyhawksperch What eBay allows on their site and what the government allows are two different things.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back or live chat
( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)
If you are located outside of US or Canada then you will need to use the Chat option or Social Media
3. Or you can also contact customer service by sending a PRIVATE message on social media.
https://twitter.com/askebay
https://www.facebook.com/eBay/