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incorrect charge
Summary: doom25 reported an issue where an item sold on eBay for $44.99, but the buyer was charged only $38.56, affecting how fees were applied. comics-scifi-collectibles suggested that there might have been an outstanding offer on the listing and provided steps to contact eBay customer service for assistance.
I sold an item for $44.99, but ebay only charged the buyer $38.56 and then applied all my fees against that number. Why would the buyer subtotal be lower that what the item was listed for? Everything else I've ever sold on ebay, the subtotal is the listing price.
here is the original listing that the buyer bought
but then ebay only charged the buyer this ($38.56):
comics-scifi-collectibles
Mentor3 weeks ago · Edited@doom25 It looks like there might have been an outstanding offer on the listing. We can not access accounts to see why this happened.
Here's how to contact a general customer service agent:
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