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incorrect address
my buyer messaged me after I made the shipping label. Her street address is different because they moved. City and zip are the same. Can I change it on the printed label? Thanks
1 comment
gator08041971
Mentor2 years ago@soccer75
Per eBay, changing the address from what was listed when sold is not permitted. You will not be protected by eBay as a Seller if you change the address after the sale.
The correct way to take care of this would be to refund/cancel the sale, relist the item at the price it sold for, have the customer re-purchase the item with the corrected/updated address.
That said, if you feel the risk is low, you may proceed how you wish to help your buyer and make it easier for both of you. But as I noted above, it will void any seller protections.