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In purchase item not in purchase history
I bought an item that turned out to be defective. I tried contacting the seller directly, they had responded a few times but now they are not responding anymore. I'm unable to dispute anything or ask for a refund because it is not in my purchase history.
1 comment
twinkling.smile
·1 year ago@walker-1248
Maybe you weren't logged in when you made your purchase and bought as guest.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065
Open the help page and then log out.