Most questions/issues can be correctly addressed here by the experienced and knowledgeable Ebay Mentors.
OR
You can request a call back from Ebay.
Here's how to contact eBay general customer service. 1. CLICK THIS LINK: https://www.ebay.com/help/contact?type=ContactUs&topicId=4000 2. Select a category that best matches your problem. 3. Answer the chat bots question by stating what you need help with. 4.Type AGENT ( you may have repeat steps 3 and 4) 5. Request a call back or live chat. Monday to Sunday 5:00 am to 09:30 pm PST
If you tell us what you are contacting eBay about then we can suggest keywords to help you get past the bots to request a call back.
I recommend asking your question here first. We can provide accurate answers and save you time and the frustration of dealing with the bots for most questions. We are experienced buyers and sellers that know eBay policies and procedures.
Or if you prefer>>
Here's how to contact eBay general customer service. 1. CLICK THIS LINK:
The seller told me to “do a return” for an issue and I didn’t have anything to return so now all it says is for me to return the item that I don’t have or a return label they never sent
The seller told me to “do a return” for an issue and I didn’t have anything to return so now all it says is for me to return the item that I don’t have or a return label they never sent
If you never received the item you purchased, and it has been less than 30 days from estimated date of delivery, you need to file a Refund Request due to item not received.
lady_madonna
Mentor6 months agoMost questions/issues can be correctly addressed here by the experienced and knowledgeable Ebay Mentors.
OR
You can request a call back from Ebay.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat.
Monday to Sunday 5:00 am to 09:30 pm PST
comics-scifi-collectibles
Mentor6 months ago@madesm1 We are volunteers and can't call you.
If you tell us what you are contacting eBay about then we can suggest keywords to help you get past the bots to request a call back.
I recommend asking your question here first. We can provide accurate answers and save you time and the frustration of dealing with the bots for most questions. We are experienced buyers and sellers that know eBay policies and procedures.
Or if you prefer>>
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST
madesm1
OP6 months agoThe seller told me to “do a return” for an issue and I didn’t have anything to return so now all it says is for me to return the item that I don’t have or a return label they never sent
lady_madonna
Mentor6 months agoIf you never received the item you purchased, and it has been less than 30 days from estimated date of delivery, you need to file a Refund Request due to item not received.
https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042